Contact Us

Bulk Purchase or Customized Products

Ordering in Bulk

If you are interested in placing a large quantity order with us, we're here to assist you. Please follow these steps to place a bulk order:

  • Contact our Custom Orders Team by sending an email to hayleyfauske@stickbystickdesigns.com
  • Provide details about the products you are interested in, the quantity you require, and any specific customization or special requests.
  • Our dedicated team will get back to you within 48 hours to discuss your needs, provide pricing, and assist with the ordering process.

    Customization and Discounts

    For large orders, we offer customization options and discounts. We can help you with personalized branding, packaging, and pricing to meet your specific requirements. Our team will work closely with you to ensure your large order is tailored to your needs.

    Complaints

    We Value Your Feedback

    We understand that occasionally issues may arise, and we are committed to resolving any concerns or complaints you may have. Your feedback is important to us, and we want to ensure your experience with us is a positive one. Please follow these steps to file a complaint:

    • Contact our Customer Support Team by sending an email to hayleyfauske@stickbystickdesigns.com.
    • Clearly state the nature of your complaint, including details such as your order number, date of purchase, and a brief description of the issue.
    • Our Customer Support Team will acknowledge your complaint and work to resolve it in a timely manner. We strive to respond to all complaints within 24 hours.

      Refunds and Exchanges

      If your complaint is related to a product issue, we offer a refund or exchange policy. Our goal is to ensure your satisfaction, and we will work with you to find a suitable solution.

      General Inquiries

      Contact Us for Assistance

      For general inquiries, questions, or any other non-urgent matters, please feel free to reach out to our Customer Service team. We're here to assist you with any information you may need. You can contact us through the following channels:

      Contact Information

      We appreciate your business and are committed to providing you with the best customer service experience possible. If you have any questions or concerns, please don't hesitate to reach out to us. Thank you for choosing us!